By calling the GPT integration interface, you can integrate the HelpLook knowledge base (CMS) and a customized chatbot into your website, app, mini-program, etc., to achieve intelligent responses.
| Request method | Request address |
| GET | https://api.helplook.net/api/chats |
parameter
| Parameter name | type | Required | illustrate |
|---|---|---|---|
| question | string | yes | Customer Questions |
| web_search_switch | int | no | Enable online search ( consumes one additional AI search attempt ): 1 - Yes 0 - No (Default) |
| session_id | string | no | Session ID |
| version_id | string | no | Version ID, article version list retrieval, not uploaded as the main version |
response:
| Parameter name | |
| success | 1 - Success 0 - Failure |
| gpt_info.tool_calls | Enable online search and return relevant search links. |
| answer | ai's answer |
reasoning | Reasoning process (only available in the DeepSeek-R1 model) |
| id | The ID of this Q&A session (Q&A record ID) |
| source | AI answers related knowledge base articles |
Response example:
{
"data": {
"success": "1",
"reasoning":"这里是推理过程。",
"answer": "对不起,我已经学习的知识中不包含问题相关内容,暂时无法提供答案。如果你有与我们相关的其他问题,我会尝试帮助你解答。",
"gpt_info": {
"id": "02174226787856161f4f3920d13b6b4795da25f480604e7e3bcf3",
"finish_reason": "stop",
"created": "1742267881",
"model": "deepseek-v3-241226",
"object": "chat.completion",
"usage": {
"completion_tokens": "28",
"prompt_tokens": "10704",
"total_tokens": "10732"
},
"tool_calls": [
{
"web_search": {
"content": [
{
"tool": {
"id": "call_ZNX9sOm4sFY5Bno976vnbAsi",
"function": {
"arguments": "{\"query\":\"2025年3月18日天气\",\"max_results\":5,\"search_depth\":\"basic\",\"include_domains\":[],\"exclude_domains\":[]}",
"name": "search"
},
"type": "function"
},
"results": [
{
"title": "数据新闻丨回顾2024 那些令人难忘的天气-中国气象局政府门户网站",
"link": "https://www.cma.gov.cn/2011xzt/20160518/202412/t20241230_6766615.html"
},
{
"title": "中央气象台:天 气 公 报(2025年01月18日)|青海省_新浪财经_新浪网",
"link": "https://finance.sina.com.cn/money/future/hyxh/2025-01-18/doc-inefixhk2685864.shtml"
}
]
}
],
"usage": {
"id": "chatcmpl-BCHkZzrJrU0AIZ0MemB75suO3JUlF",
"finish_reason": "tool_calls",
"created": "1742267867",
"model": "gpt-4o-mini-2024-07-18",
"object": "chat.completion",
"usage": "{\"completion_tokens\": 38, \"prompt_tokens\": 374, \"total_tokens\": 412, \"completion_tokens_details\": {\"accepted_prediction_tokens\": 0, \"audio_tokens\": 0, \"reasoning_tokens\": 0, \"rejected_prediction_tokens\": 0}, \"prompt_tokens_details\": {\"audio_tokens\": 0, \"cached_tokens\": 0}}"
}
}
}
]
},
"id": "171441",
"source": []
},
"msg": "Success",
"code": 200
}