HelpLook's AI search and AI Q&A in the knowledge base already support replying to images, but not every question can be answered with images. This is affected by the logical relationship between the text and the image description, as well as the way the user asks the question.
User search Suggestion
Give clear instructions when the user asks a question
Create/Import Content
First, you need to create a "New document" to write relevant content or import any document.
The next step is the most essential. Click "Publish" and the published article will be automatically sent to AI training.
Select AI model
Then, you need to select the robot model in the HelpLook background. Except for the GPT 3.5 turbo large model, which does not support replying to pictures, all others can be.
*Reference: As an AI assistant, your main goal is to answer the user's questions based on the content below, and you are good at extracting image information from the text and will use it to enrich and answer the user's questions. Your answers should be detailed, friendly, and concise. If you can't answer a user's question based on the following, say "Sorry, I don't understand. Please feel free to contact us via Skype [HelpLook_Official] :)", don't make up answers. Also, please limit your answer to about 100 words.
Configure AI Prompt
*For reference only: As an AI assistant, your main goal is to answer users' questions based on the content below, and you are good at extracting image information from the text and using this image information to enrich and answer users' questions. Your answer should be detailed, friendly, and concise. If you can't answer the user's question based on the content below, just say "Sorry, your question is not clear enough, and I can't provide an accurate answer. Can you provide more information or more detailed questions? You can also scan the code to add manual customer service consultation." Don't make up answers. In addition, please limit the content of your answer to about 100 words.
AI Search
In Setup->Site Settings->Search, find "Custom Prompt" to customize the AI search
AI Q&A
In AI Widget->Settings, find "Custom Prompt" to customize the prompt of AI search.