How to set up the site for Private Access?

Private access means that only authorized users can access the site. At the same time, you can set viewing permissions for specific columns for users and set access time limits to effectively prevent malicious access and abuse of verification codes.

Set permissions

Click Setup-> USER AND SECURITY ->Site access, select Private access

*Only for Enterprise package

Add member

Click Setup-> USER AND SECURITY -> Visitors AND Groups", click "Add User", enter the guest user's name, mobile phone number or email address, and click Confirm. The access time limit can be customized, and you can add verified users in batches.

Configure permissions to view categories

Method 1:

Click Setup-> USER AND SECURITY -> Visitors AND Groups -> Edit" to configure column/article access permissions for each user.

Method 2:

Select the column and click "···" symbol and select "Access Permission" to configure the access permissions for different users.

The effect is as follows:

Under  private access, when a user type is "verified user" accessing a site, you need to enter a mobile phone number or email verification code before you can enter.

FAQs:

1. What are the search and AI Q&A permissions for visitor users?

Visitor users can only search for content they have permission to view, and AI can only reply to content that the user has permission to view.